Last Updated: 24th April 2024
- Shipping Methods
Hair Essentials by AX (“we,” “us,” or “our”) offers shipping to addresses within United Kingdom. We partner with reputable shipping carriers to ensure timely and reliable delivery of your orders. The available shipping methods may vary depending on your location and the products ordered.
- Order Processing Time
Orders are typically processed and shipped within 1-3 business days of receipt, excluding weekends and holidays. Order processing times may vary during peak seasons or promotional periods. Once your order has been shipped, you will receive a shipping confirmation email with tracking information.
- Shipping Rates
Shipping rates are calculated based on the weight of your order and the shipping destination. You can view the estimated shipping costs at checkout before completing your purchase. Please note that shipping rates may be subject to change without prior notice.
- Estimated Delivery Time
The estimated delivery time depends on the shipping method selected and your location. While we strive to deliver orders in a timely manner, actual delivery times may vary due to factors beyond our control, such as customs clearance or unforeseen delays. You can track the status of your order using the tracking information provided in your shipping confirmation email.
- Shipping Restrictions
Hair Essentials by AX may not be able to ship to certain locations due to legal restrictions, import/export regulations, or other factors. If we are unable to ship to your location, we will notify you and cancel your order if necessary. Please confirm our shipping destinations or contact us for more information about shipping restrictions.
- Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with tracking information. You can track the status of your order online using the tracking number provided. If you have any questions or concerns about the status of your order, please contact us for assistance.
- Contact Us
If you have any questions or concerns about our Shipping Policy, please contact us at services@hairessentialsbyax.com
